Last Updated: March 10, 2026

 

Introduction

Welcome to North Island Acupuncture. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. 

 

Information We Collect

We may collect the following information:

 

Personal Information

• Name

• Address

• Email address

• Phone number

• Health insurance plan information

• Health information submitted through clinic forms

• Information submitted via contact form

 

Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited

• Time and date of visit

 

How We Use Information

We use collected information to:

• Respond to inquiries

• Manage appointment requests

• Improve website functionality

• Communicate with patients

• Process payments

• Comply with legal requirements

• Bill insurance companies on your behalf

 

We do not share or sell your personal information.

 

Third-Party Services

We may use third-party services for:

• Website hosting

• Online appointment booking and payment

• Email communication

 

These providers may process your information according to their own privacy policies.

 

Cookies and Tracking Technologies

We use cookies and similar technologies.

 

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They help websites function efficiently and provide information about site usage.

 

How We Use Cookies

North Island Acupuncture may use cookies to:

• Improve website performance

• Understand how visitors use the site

• Remember user preferences

 

Third-Party Cookies

Some cookies may be placed by third-party services such as:

• Website analytics tools

• Embedded booking systems

 

These providers have their own privacy policies.

​

Managing Cookies

You can choose to disable cookies through your browser settings. Disabling cookies may affect some website functionality.

​

Data Storage

Some information collected through this website may be processed or stored on servers located outside of Canada. In such cases, information may be subject to the laws of those jurisdictions.

​

This is common for platforms like:

• booking software

• email providers

• website hosting

 

Data Protection

We take reasonable measures to protect your personal information. However, no internet transmission is completely secure.

 

Health Information

Personal health information provided during clinical visits is handled in accordance with applicable privacy laws and  professional standards governing Registered Acupuncturists in British Columbia.

 

Consent

By using this website or submitting personal information through contact forms or booking systems, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

 

Privacy Legislation

North Island Acupuncture complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

 

Personal information is collected, used, and disclosed only for purposes that a reasonable person would consider appropriate under the circumstances.

 

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

 

Changes to Privacy Policy

We may update this policy from time to time. The new effective date will be posted at the top. We encourage you to review this policy periodically as continued use of the Site after changes constitutes acceptance.

 

Contact

North Island Acupuncture
1642A Telegraph Cove Road
Telegraph Cove, BC V0N 3J0
Phone: (250) 201-8560
Email: info@northislandacupuncture.ca